Reviews - M & M Tire & Service Center : M & M Tire & Service Center

April 4, 2025 Li Gaoxiang

"Today I got my friend to have a pre purchase inspection for the car she want to buy. Mitch found the problems and pointed them out in front of the sellers for me. I really appreciate his inspection and he also gave us some advice about how to find a good car. He is so nice, and even the inspection is totally free! Definitely the best inspection I ever had."

April 2, 2025 Aaron Presley

"I recently had the luck and pleasure of visiting M & M Tire and Service Center, and I can’t say enough about the exceptional service I received! From the moment I arrived, I was greeted with warm smiles and a genuine willingness to help. I had a Check Engine Light and they quickly got to work diagnosing the problem. Not only did they find the culprit—an O2 Sensor—but they replaced it in no time and did an overall checkup and had me back on the road faster than I could’ve imagined. What really stood out was their professionalism paired with a down-to-earth, friendly vibe. Mitch took the time to explain everything to me in a way that made sense, without any pressure to upsell unnecessary services. Everything was fair and transparent, which is a huge plus in my book. The shop itself was clean and the office is full of interesting nostalgic Downtown Lubbock-themed artifacts, pictures, and mementos, making the whole experience even more pleasant. M & M Tire and Service Center is clearly a place that values its customers and takes pride in delivering top-notch work. Whether you need a quick fix or something more involved, I’d recommend them to anyone in a heartbeat. They’ve earned my family’s trust and my business for years to come—five stars all the way!"

March 19, 2025 Jessica Whittaker

"I first took my car to another place and they said I needed all new spark plugs and other issues. I took it here to get a second opinion after seeing the reviews. He said a few of my spark plugs were bad and he found a completely different issue within my engine. He was able to fix both within a day and gave us very fair price. Don't waste your time going other places! Very honest work is done at m&m."

March 18, 2025 G R

"The best locally owned auto shop in Lubbock. I have taken all my vehicles here since 2005. Mitch will never steer you wrong with your auto needs."

February 17, 2025 Noel Diaz

"Value and respect for the customer's time, in my humble opinion, are key components for an outstanding experience. I am a Corpus Christi, TX resident who happens to have a kid attending Texas Tech. Mitch may not remember , but my first experience with M&M Automotive was one which happened sometime in the Summer of 2024. Back then I showed up with a vehicle needing an alignment service. The shop was clearly swamped with customer's vehicles needing service. It was certainly evident that I was not going to be able to get service that same day. Mitch was sensitive enough to understand that I was in no position to wait indefinitely for an alignment. Without hesitation he referred me to Huse Brake & Alignment which solved my need immediately and did a quality job. Fast forward to a week ago. My son's pick-up brake system failed. Based on my past experience, I decided take the car to M&M. Again, the place had plenty of customer's cars in line for service. I talked to Mitch and shared information on the troubled truck. He was honest and told me that while they were able to help, it would not be until the following week. I understood and based on, both the above referenced experience and abundant positive reviews for M&M, decided to leave the vehicle in the shop. Last Thursday, I received a call from one of M&M's friendly staff members letting me know that the pick-up truck was ready. Needless to say the repairs performed were on point and reasonably priced. I personally tested the truck for a couple of days and the brakes performed flawlessly. Next time any of our vehicles in the local area are in need of service, I will definitely bring them to M&M. Thanks y'all!"